A few years ago I had a friend and mentor that I respected whose Facebook Profile had his education listed as “graduate from the School of Hard Knocks.” I always found that amusing but over the past year as a gym owner, I’ve been a student in the School of Hard Knocks. I’ve met many challenges I wasn’t ready for, made poor decisions, and have grown more as a person than I ever have in my life. It’s been a hard year, but also one of the most joyful and blessed years of my life.
Many will suggest that the best way to learn is by doing. I agree, but only to an extent. The best way to learn is by doing and then evaluating. Many people work hard but never change, never adapt. They don’t adapt because they don’t evaluate the lessons they’ve learned, the ways they’ve failed, the ways they’ve succeeded. This post is more for selfish reasons than anything. It’s a chance for me to evaluate the past year and the first year of my life as a gym owner. However, I pray there is some wisdom in it that can help others as well.
Lesson #1: Confidence in your calling
I’ve spent a majority of this year reading books on leadership and examining the lives of high achievers. I originally set out to understand what makes certain businesses great and what makes others average, but I quickly realized the one defining characteristic of great businesses is they have great leaders. They are led by men and women of integrity, character, and purpose. While integrity and character are integral and in no way take a back seat to purpose, purpose is what I have found to be the difference between giving up and persevering.
For me, my purpose for this past year and for the foreseeable future is to own and operate CrossFit Laminin to the glory of God and for the good of my neighbor. Not everyone will share my spiritual beliefs concerning Christ, but I do believe everyone deep down in the basement of their soul recognizes that they were put on this earth for a purpose and for a specific calling. Finding and holding fast to that purpose is the main difference between those who give up in the face of adversity and those who push through even in the dmost trying of times.
If you set out to achieve greatness of any kind, know your calling, have confidence in it, and protect it. You will need something stronger and greater than yourself to fall back on at some point in that journey to greatness. Let your calling be a blanket of comfort for you when you contemplate quitting.
Lesson #2: Change yourself
I’ll admit this is a lesson that has taken a long time for me to learn - like 30 years. It’s been a slow process, but the roots of it are finally starting to take hold and produce some fruit. Bottom line, if you’re not happy with the direction of your life, the health of your business, your fitness, your weight, etc… more than likely, you’re the problem. You may not be the whole problem, but you are part of it and that is the part you can change.
Many of us, myself included, tend to be very focused on externals when trying to change something in our lives. For instance, back in our old location for the gym, I blamed our lack of growth on us being in a lower-income part of town and in a space that was not consistent with the value of our product. That was a cop-out and kept me from focusing on the real issues with our business and the way I was leading and managing. Instead of focusing on the externals, I needed to take a step back and focus on the internal deficiencies in my character that were hindering us from becoming a healthier business.
If you want the things in your life to grow, move forward, and progress, then you as a person need to grow, move forward, and progress. That’s a hard pill to swallow for a lot of people, but it’s the truth. You will never make a bad investment when you invest in yourself. Commit to doing the hard work of self-examination and growth. Every other area of your life will benefit from it.
Lesson #3: Learn to pray. A lot.
This is obviously a personal lesson that I’ve learned and is an area that I’ve failed at more than any other in the past year. Business has its ups and downs, especially in the fitness industry. One day you will be riding an emotional high because you have X number of people join and your revenue look great. Literally the next day you can find yourself staring at the bank account and wondering how in the world the bills are going to get paid and the doors are going to stay open. It’s definitely an emotional roller coaster.
Hopefully, by grace, at some point on that roller coaster you learn to surrender and walk by faith, not by sight. Prayer is the spark that lights that fire of faith. I consistently find myself, after much anxiety and worry mind you, simply bringing my requests to the Lord and asking for Him to handle what I can’t handle and to carry the burdens I can’t carry. My hope and prayer is that at the end of 2020, I’ll look back and see that I was much quicker to look away from my own strength and wisdom and instead seek the Lord’s first.
Lesson #4: People are your greatest asset
Ecclesiastes 4:12 says, “And though a man might prevail against one who is alone, two will withstand him—a threefold cord is not quickly broken.” This verse has taken on a new application for me over the past year trying to lead a team of coaches. I’ve quickly realized that I can only do so much as one person. I had to learn this past year to trust and lean on others more than I ever have. I’ve found that there is an unbelievable power and momentum that can be gained from a team of people working towards a common goal.
My coaches are the greatest asset I have as a gym owner. Without them, the gym would shut down. Period. They are present when I can’t be and they are the relationship most of our athletes need that I can’t provide. They are the smile people see at 5 in the morning that makes getting out of bed not quite so hard. They are the encouragement my members need after a bad day at work. They have come to mean more to me than I ever could have imagined.
As my greatest asset, I see it as one of my top priorities to lead, develop, and encourage each of them the best way I know how. Most of the times that means doing whatever I can to make their job easier and more enjoyable. Sometimes it means continuing education and growth as a coach. Whatever it is, I want to provide them with the tools they need to exceed.
One of my aims for 2020 is to make my coaches so happy they never even think of looking for somewhere else to work. At the end of the day, that’s what’s best for me and my members. The last thing I want to be is a gym with a revolving door of coaches. I’ve seen that too many times at other gyms and it’s something I’m committed to see not happen at Laminin.
Lesson #5: You get what you pay for
There’s a lot of ways this lesson can be applied. You get what you pay for as a consumer of any product. While there may be some wiggle room to ‘shop around’ when you’re considering buying something, for the most part, if it’s cheap, there’s a reason.
We’re not the cheapest gym in town and we never will be. That’s because we don’t think we’re the least valuable product on the market. Those with the cheapest prices do. There’s a reason it’s $10.00 a month for a Planet Fitness membership. You get access to a facility. That’s it. There’s a reason most CF gyms are $150.00+/month. We provide coaching and that coaching has value that far exceeds the value of a simple gym access card.
I’ve come to learn that fitness isn’t the only industry that shares this common principle. We’ve had to contract out a lot of work over this past year since the gym has moved locations. One thing I’ve noticed is when we pay a premium price for a product, we receive premium quality. The work we tried to do ourselves or find the cheapest route for, well, lets just say it’ll have to be redone in the future. In the end we were better paying for a premium product and getting what we paid for.
I don’t know about you, but I’m not looking for the cheapest doctor in town to handle a surgical procedure. I’m not looking for the cheapest attorney, accountant, etc. because I’m going to get the cheapest quality of work. If you’re about to start out on any new venture that requires professional skills outside of your own expertise, hear me on this, pay for it and don’t skimp. The heartache it saves down the road is more than worth it.
Lesson #6: Just show up
There’s a movie with Keanu Reeves called “Hard Ball” - seriously if you haven’t seen it, watch it. In the movie there’s a scene after a tragedy hit the youth baseball team he was coaching. Reeves’ character tells the kids that most of life comes down to the ability to just show up and that he was amazed by this rag tag group of kids and their consistency to show up.
In life there’s always going to be days we don’t feel like doing things. Days we don’t feel like working out. Days we don’t feel like going to work. Days we don’t want to go the extra mile to love our spouse and serve those around us. What makes the difference is those who just show up.
I am a perfectionist. If something is only done halfway, it drives me insane. Unfortunately, I’ve learned that my drive for perfection is more often than not a hindrance that stops me from taking chances for fear it won't be perfect. The truth is, life isn’t perfect and nothing we do ever will be. In business, training, or just about anything you want to be successful at, you have to take risks. Those risks demand that you allow some imperfections, just show up and do the best you can with what you have.
Moral of the story: if you have a goal you want to achieve, commit to showing up every day. Show up when it’s cold, show up when you haven’t slept, show up when you don’t want to. Even if you can only take half a step forward, show up.
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Jake Naumcheff, CF-L1
Owner/Head Coach of CrossFit Laminin